SEEK API elevated error rate

Incident Report for SEEK API

Postmortem

An internal networking change caused a complete SEEK API outage from 7:00pm to 8:36pm GMT+11.

All inbound requests to graphql.seek.com timed out and no outbound webhook events were delivered during this period.

Candidates could not link out from a SEEK job ad to an external apply form during this time.

Requests to the domains auth.seek.com and integration.seek.com were unaffected.

SEEK will resend the wehbhook events that were missed during the period of 6:30pm to 9:36pm GMT+11, see https://developer.seek.com/events/webhooks#duplicates for more information. This will commence from 12/02/2026 3:45pm GMT+11.

Posted Jan 12, 2026 - 01:33 UTC

Resolved

This incident has been resolved.
Posted Jan 09, 2026 - 10:25 UTC

Monitoring

The problem has been identified and a fix is being rolled out.
Posted Jan 09, 2026 - 09:40 UTC

Investigating

We are currently investigating this issue.
Posted Jan 09, 2026 - 08:16 UTC
This incident affected: SEEK Job Posting, SEEK Optimised Apply, Talent Search Connect, Apply with SEEK, Ad Performance, Developer tools and Core platform (Auth, Events).