Major Authentication Outage

Incident Report for SEEK API

Resolved

Error rates & latency have reduced to normal. We are continuing to work with our identity provider on identifying the cause.
Posted Sep 21, 2024 - 02:09 UTC

Monitoring

Error rates & latency have reduced to normal. We are continuing to work with our identity provider on identifying the cause.
Posted Sep 21, 2024 - 01:47 UTC

Identified

Error rates & latency remain elevated. We are working with our identity provider on a solution.
Posted Sep 21, 2024 - 00:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2024 - 00:01 UTC

Investigating

We are currently investigating this issue.
Posted Sep 20, 2024 - 23:33 UTC
This incident affected: Core platform (Auth).